tag:blogger.com,1999:blog-1126619196991490005.post1989096978876227150..comments2023-10-29T03:40:22.069-07:00Comments on The Bruery: Cleaning the Slate -- Beer Issues from 2013Patrick Ruehttp://www.blogger.com/profile/10342307960391162515noreply@blogger.comBlogger10125tag:blogger.com,1999:blog-1126619196991490005.post-71182128953049640052014-01-06T12:16:00.418-08:002014-01-06T12:16:00.418-08:00Hello--
I have two bottle of White Chocolate, and...Hello--<br /><br />I have two bottle of White Chocolate, and one bottle of Cacaonut, both were obtained through beer trading--thus I have no receipts. Does that mean I'm just out of luck?<br /><br />MattMatthttps://www.blogger.com/profile/01454202245079698955noreply@blogger.comtag:blogger.com,1999:blog-1126619196991490005.post-84102583112811707872013-12-31T13:48:53.575-08:002013-12-31T13:48:53.575-08:00If I obtained a cacaonut through the preservation ...If I obtained a cacaonut through the preservation package would I still be able to return it?<br /><br />Thanks in advance,<br /><br />JasonAnonymoushttps://www.blogger.com/profile/01144271164618313918noreply@blogger.comtag:blogger.com,1999:blog-1126619196991490005.post-26919966312306232572013-12-30T16:13:30.692-08:002013-12-30T16:13:30.692-08:00Dan - Please initiate the return process by emaili...Dan - Please initiate the return process by emailing society@thebruery.com, our Society staff would be the best to help you out with your situation.<br /><br />Cambria is our Social Media Manager and does not have access to our credit card systems. I also do not know how our credit card system works, otherwise I would try to help you with an answer.<br /><br />Hopefully we can get this worked out for you. Have a happy new year!<br /><br />-Benjamin Weiss<br />Director of Marketing<br />benjamin@thebruery.comThe Brueryhttps://www.blogger.com/profile/05828118505517549105noreply@blogger.comtag:blogger.com,1999:blog-1126619196991490005.post-5482308708321912902013-12-30T16:07:21.108-08:002013-12-30T16:07:21.108-08:00Cambria,
I would really appreciate a response to ...Cambria,<br /><br />I would really appreciate a response to my post. I was polite, friendly and have a legitimate and specific question.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-1126619196991490005.post-27748925403800754772013-12-30T13:05:58.490-08:002013-12-30T13:05:58.490-08:00Thanks for your comments everyone. We appreciate y...Thanks for your comments everyone. We appreciate your support and couldn't be creative without you! @Mark, Please follow our steps for refunds as outlined at the end of the post so we can help. CheersAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-1126619196991490005.post-34785243183866878502013-12-27T23:50:40.948-08:002013-12-27T23:50:40.948-08:00You all are doing a great job. I only wish your wa...You all are doing a great job. I only wish your warehouse was larger to hold 10,000 Barrels. :)Anonymoushttps://www.blogger.com/profile/11710354876084812332noreply@blogger.comtag:blogger.com,1999:blog-1126619196991490005.post-44432723298773551742013-12-26T21:29:34.628-08:002013-12-26T21:29:34.628-08:00I too had the miss fortune of having a soured Caca...I too had the miss fortune of having a soured Cacaonut and a White Chocolate. I purchased my order with cash and discarded my receipt I have pictures of my purchases (the bottles) but the can't provide the details you are requesting. Guess I'm screwed! Looks like I'll have to assume all my purchases might be bad ones and take pictures of all my receipts and bottle tags. angmarhttps://www.blogger.com/profile/16229045664322445076noreply@blogger.comtag:blogger.com,1999:blog-1126619196991490005.post-63006634824873778412013-12-23T22:26:16.186-08:002013-12-23T22:26:16.186-08:00Great post. What should reserve society members if...Great post. What should reserve society members if they find affected bottles?Mark Smeltzerhttps://www.blogger.com/profile/11146860702656962808noreply@blogger.comtag:blogger.com,1999:blog-1126619196991490005.post-84684864641836405032013-12-23T18:38:14.525-08:002013-12-23T18:38:14.525-08:00Nice job, addressing your challenges-Bruery. Much ...Nice job, addressing your challenges-Bruery. Much respect. Anonymoushttps://www.blogger.com/profile/02050101364845084898noreply@blogger.comtag:blogger.com,1999:blog-1126619196991490005.post-1807243829391418542013-12-23T14:52:58.958-08:002013-12-23T14:52:58.958-08:00Hi,
It's awesome to see a brewery addressing ...Hi,<br /><br />It's awesome to see a brewery addressing issues with beers that didn't turn out like they wanted. Kudos!<br /><br />While I love the majority of beers purchased at The Bruery tasting room, I happened to get a slightly soured bottle of Cacaonut. Since I was unaware that this was an issue with souring, although I was concerned why my bottle didn't taste like my pour at the tasting room, I no longer have a receipt or a bottle. Can you verify at the tasting room using my credit card?Anonymousnoreply@blogger.com